At PeruExplorers, we prioritize the protection of your privacy and the security of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding this information in compliance with the General Data Protection Regulation (GDPR), the ePrivacy Directive, and other international standards.
Who We Are
Our website address is: https://www.peruexplorers.com. We are a specialized agency offering motorcycle tours in the southern region of Peru.
What Personal Data We Collect and Why
While you visit our site, we’ll track:
- Tours you’ve viewed: we’ll use this to, for example, show you tours you’ve recently viewed.
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes.
- Tours you’ve added to the wishlist: we’ll use this to show you and other users your favourite tours, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff.
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.
When you book a tour with us, we’ll ask you to provide information including your name, email address, and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and booking.
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Set up your account.
- Comply with any legal obligations we have, such as calculating taxes.
- Improve our tour offerings.
- Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name and email, which will be used to populate the account details for future bookings.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us with. For example, both Administrators and Managers can access:
- Booking information like what tour was booked, when it was booked.
- Customer information like your name, email address.
Our team members have access to this information to help fulfill bookings, process refunds and support you.
What we share with others
We share information with third parties who help us provide our tours and services to you; for example –
Payments
We accept payments through Mercado Pago. When processing payments, some of your data will be passed to Mercado Pago, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Mercado Pago Privacy Policy for more details.
For any inquiries regarding our Privacy Policy or the handling of your personal data, please contact us at info@peruexplorers.com.